Privacy Policy

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This Privacy Policy applies to all European Union countries except Austria, Belgium, France, Germany, Italy, Netherlands, Poland, Spain and the Vatican City.

The Privacy Policy below governs your i-A.C.Systems account and any information you provide on this site or our products, services or any other feature, technologies or functionalities offered by us on our website or through any other means (collectively “the i-A.C.Systems Services”).

1. Overview

By accepting the Privacy Policy and User Agreement in registration, you expressly consent to our use and disclosure of your personal information and direct us to do so in the manner described in this Privacy Policy. This Privacy Policy is incorporated into and subject to the terms of the i-A.C.Systems User Agreement.

If you disagree with the terms of Privacy Policy, please do not register for nor use the i-A.C.Systems services and products.

Notification of Changes

We may at any time amend, delete or add to this Privacy Policy (a “Change”) by giving notice of such Change by posting a revised version of this Privacy Policy on the i-A.C.Systems website(s). A Change will be made unilaterally by us and you will be deemed to have accepted the Change after you have received notice of it. We will give you 2 months' notice of any Change with the Change taking effect once the 2 month notice period has passed, except the 2 month notice period will not apply where a Change relates to the addition of a new service, extra functionality to the existing Services or any other change which we believe in our reasonable opinion to neither reduce your rights nor increase your responsibilities. In such instances, the Change will be made without prior notice to you and shall be effective immediately upon giving notice of it.

If you do not accept any Change, you must close your i-A.C.Systems account following the account closure procedure set out in section 7.1 of the User Agreement. If you do not object to a Change by closing your i-A.C.Systems account within the 2 month notice period, you will be deemed to have accepted it. While you may close your i-A.C.Systems account at any time and without charge, please note that you may still be liable to us after you close your i-A.C.Systems account for any liabilities you may have incurred and are responsible for prior to close your i-A.C.Systems account and please further note our rights under section 10.3 (Account closure and limited access) of the User Agreement.

Some pages on the i-A.C.Systems website include links to third party websites. These sites are governed by their own privacy statements, and i-A.C.Systems is not responsible for their operations, including but not limited to their information practices. Users submitting information to or through these third party websites should review the privacy statement of these sites before providing them with personally identifiable information.

A Special Note About Children. Children are not eligible to use our service and we ask that minors (under the age of 18) do not submit any personal information to us or use the service.

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2. Binding Corporate Rules

In addition to the privacy practices set out in this Privacy Policy, the parent company of i-A.C.Systems, has established a set of Corporate Rules (also referred to as Binding Corporate Rules), approved by a number of European Union privacy regulators. These Corporate Rules are a commitment by eBay Inc. to adequately protect your personal information regardless of where the data resides, and depending upon your location, may provide additional privacy rights through your privacy regulator or a court. If you would like additional information regarding the Corporate Rules or contact us via the contact details below.

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3. Information We Collect

Required Information

To open a i-A.C.Systems account or use the i-A.C.Systems Services, you must provide your name, address, phone number, and email address. In order to make certain payments through i-A.C.Systems website(s), you must provide credit card, debit card or bank account information. We also ask you to choose two different security questions to answer (such as your city of birth or your pet's name). This required information is necessary for us to process transactions, issue a new password if you forget or lose your password, protect you against credit card fraud and current account fraud, and to contact you should the need arise in administering your account. No credit cards details are saved and stored on our websites. 

Website Traffic Information

Because of the way that World Wide Web communication standards work, when you arrive at or leave the i-A.C.Systems website, we automatically receive the web address of the site that you came from or are going to. We also collect information on which pages of our website you visit while you are on the i-A.C.Systems site, IP addresses, the type of browser you use and the times you access our website. We use this information to try to understand our customers' preferences better and to manage the load on our servers, so as to improve our service and your experience with i-A.C.Systems.

Our Use of "Cookies"

"Cookies" are small files of data that reside on your computer and allow us to recognise you as a i-A.C.Systems customer if you return to the i-A.C.Systems site using the same computer and browser. We send a "session cookie" to your computer if and when you log in to your i-A.C.Systems account by entering your email address and password or otherwise use the i-A.C.Systems Services. These cookies allow us to recognise you if you visit multiple pages in our site during the same session, so that you don't need to re-enter your password multiple times. Once you log out or close your browser, these session cookies expire and no longer have any effect.

Customer Service Correspondence

If you send us correspondence, including emails and faxes, we retain such information in the records of your account. We will also retain customer service correspondence and other correspondence from i-A.C.Systems to you. We retain these records in order to keep records of our relationship, to measure and improve our customer service, and to investigate potential fraud and violations of our User Agreement. We may, over time, delete these records if permitted by law.

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4. Our Use and Disclosure of Information

Internal Uses

We collect, store and process your personal information on servers located in the United States and operated by our IT department, i-A.C.Systems and elsewhere in the World where i-A.C.Systems facilities are located. Our primary purpose in collecting personal information is to provide you with a safe, smooth, efficient, and customised experience. You agree that we may use your personal information to:

  • provide the services and customer support you request;
  • customise, measure, and improve our services and the content and layout of our website;
  • deliver targeted marketing, service updates, and promotional offers based on the communication preferences you have defined for your i-A.C.Systems account (please refer to the section Our contacts with i-A.C.Systems customers below);
  • compare information for accuracy, and verify it with third parties.

Marketing

We may combine your information with information we collect from other companies and use it to improve and personalise the i-A.C.Systems Services, content and advertising. If you don't wish to receive marketing communications from us or participate in our ad-customisation programs, simply indicate your preference by logging into your account and adjust your preferences under Account Information.
 

Disclosure to Third Parties

i-A.C.Systems will not sell or rent any of your personally identifiable information to third parties, and will only disclose this information in the limited circumstances and for the purposes described in this policy. 

Our Contacts with i-A.C.Systems Customers

We communicate with users on a regular basis via email to provide requested services, and we may occasionally communicate by phone to resolve customer complaints or claims made by users via i-A.C.Systems.

We also use your email address to send you other types of communications that you can control, including the i-A.C.Systems Periodical newsletter, customer surveys and notice of special third-party promotions. You can choose whether to receive these communications when you complete the registration process, or at any time thereafter, by logging in to your account on the i-A.C.Systems website and changing your preferences in the My Account section.

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5. Information Security

i-A.C.Systems is committed to handling your customer information with high standards of information security. We use computer safeguards such as data encryption, we authorise access to personal information only for those employees who require it to fulfil their job responsibilities.

The security of your i-A.C.Systems account also relies on your protection of your i-A.C.Systems password. You may not share your i-A.C.Systems password with anyone. i-A.C.Systems representatives will never ask you for your password, so any email or other communication requesting your password should be treated as unauthorised and suspicious and forwarded to info@i-acs.co.uk. If you do share your i-A.C.Systems password with a third party for any reason, including because the third party has promised to provide you additional services such as account aggregation, the third party will have access to your account and your personal information, and you may be responsible for actions taken using your password. If you believe someone else has obtained access to your password, please change it immediately by logging in to your account at and changing your Profile settings, and also contact us right away as described below.

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6. Accessing and Changing Your Information

You can review the personal information you provided us and make any desired changes to such information, or to the settings for your i-A.C.Systems account, at any time by logging in to your account on the i-A.C.Systems website and changing your preferences in the "My Account" section.

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Copyright © 2011 i-A.C.Systems. All rights reserved.